Sometimes ME60-X8 card LPU or SFU cannot to be registered, what are the caused and how to check the problems, thsi article will show how to troubleshot.
Common Causes
This fault is commonly caused by one of the following:
- The board has not finished start-up yet.
- The board type is not supported by the system software.
- The board fails to be powered on.
- The EPLD, BootROM, and BootLoad of the board have not been upgraded.
- The board is not securely inserted.
roubleshooting Flowchart
Figure 1 shows the troubleshooting flowchart.
Troubleshooting Procedure
Procedure
- Check that the start-up time of the board has expired.
The time required for a board to complete registration after it is powered on is called the start-up time.
Normally, an SFU can complete the start-up process within 2 minutes. If the system software and related files need to be updated, an SFU can complete the start-up process within 5 minutes.
Wait until the start-up time expires. If the board is still unregistered when the start-up time expires, go to Step 2.
- Check that the board type is supported by the system software.
Supported board types vary with system software versions. For the types of boards that are supported by this software version, see the chapter titled "Boards" in the HUAWEI ME60 Multiservice Control Gateway Hardware Description.
If the board type is supported by this system software version but the board cannot be registered, go to Step 3.
- Check that the board has been powered on.
Run the power on slot ? command in the user view. If "<null>" is displayed, it indicates that all boards have been powered on.
If the slot number of the board is displayed, it indicates that the board is not powered on. Check whether the power supply of the slot where the board resides is normal. If the indicator on the board is on, it indicates that the power supply of this slot is normal.
- If the power supply of the slot is abnormal, contact Huawei technical support personnel.
- If the power supply of the slot is normal but the system still prompts that the board is not powered on, it indicates that the power supply module on the board is faulty. In this case, you need to replace the board.
If the power supply of the board is normal but the board cannot be registered, go to Step 4.
- Upgrade the EPLD of the board.
Run the upgrade lpu by-testbus slot-id startup lpu_epld and upgrade lpu by-testbus slot-id startup lpu_epld2 commands in the user view to upgrade the EPLD of the interface board.
Run the upgrade sfu by-testbus slot-id startup mbus_epld, upgrade sfu by-testbus slot-id startup sfu_epld1, and upgrade sfu by-testbus slot-id startup sfu_epld2 commands in the user view to upgrade the EPLD of the SFU.
If the board still cannot be registered after the EPLD is upgraded, go to Step 5.
- Upgrade the BootROM and BootLoad of the board.
Run the upgrade lpu by-testbus slot-id startup lpu_bootrom and upgrade lpu by-testbus slot-id startup lpu_bootload commands in the user view to upgrade the BootROM and BootLoad of an interface board.
Run the upgrade sfu by-testbus slot-id startup sfu_bootrom and upgrade sfu by-testbus slot-id startup sfu_bootload commands in the user view to upgrade the BootROM and BootLoad of the concerned SFU.
If the board still cannot be registered after the EPLD is upgraded, go to Step 6.
- If a new board cannot be registered, remove the board and then insert it back. If the board still cannot be registered, go to Step 7.
- Collect the following information and contact Huawei technical support personnel.
- Results of the preceding troubleshooting operations
- Configuration files, log files, and alarm files of the device
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