Sunday, April 9, 2023

Why H901GPHF with configuration failed in MA5800?

Issue Description

[Problem Description]
H901GPHF with configuration failed in ma5800 device.

MA5800 V100R017C00SPH208


Handling Process

[Problem Analysis]


1.             Check the basic information: MA5800 H902MPLA V100R017C00SPH208.



 


           

2.              From the log, and we find the slot 2 H901GPHF configuration failed.

           

3.              From the last words, we find the MAP Message Block request failed record.

             

4.              Through the log and code troubleshooting analysis, there is MAP Message Block request failed issue that it have solved
             at higher version (for example: the version of R17C00SPH209 later).

Root Cause

[Root Cause] 

In probability case, the MAP Message Block request failed, which will affect high level protocol probabilistic send failed, resulting in configuration failure. 



Solution

[Solution Description]


1) The system switching can be recovered, but long runs may also have the problem of message sending exceptions;

2) Recommended upgrade to V100R017C00SPH210 patch version or later versions.

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