How to troubleshoot the fault through the CLI when the service board of Huawei MA5600T/MA5603T/MA5608T is in failed state?

Location Method

When the service board of Huawei MA5600T/MA5603T/MA5608T is in the failed state, locate the fault according to the following procedure:

1. Check whether the type of the actual used service board is the same as that configured on the system.
2. Check whether the service board is firmly inserted.
3. Check whether the power supply of the cabinet is normal.
4. Replace the original service board with a new service board and then check whether the new service board can start normally.

 NOTICE:

To facilitate fault report, save the results of the following steps.

When you remove and insert a service board, antistatic measures must be taken.

Procedure

1. Run the display board frameid/slotid command to query the name of the faulty board, check the type of the actual board inserted in the subrack, and check whether their types are the same.
   • If their types are the same, go to 4.
   • If their types are different, proceed to 2.
2. If it is confirmed that system configurations are correct, insert a board of the correct type into the slot and then proceed to the next step. If it is confirmed that system configurations are incorrect, run the board delete command to delete the original configurations, after the system displays a message indicating that the board is auto discovered, run the board confirm command to confirm the board and then proceed to the next step.
3. Wait five minutes and then check whether the fault is rectified.
   • If the fault is rectified, go to 11.
   • If the fault persists, proceed to 4.
4. Check whether the service board is firmly inserted.
   • If the service board is firmly inserted, go to 6.
   • If the service board is not firmly inserted, remove and insert the service board, and ensure that the service board is firmly inserted. Then, proceed to 5.
5. Check whether the fault is rectified.
   • If the fault is rectified, go to 11.
   • If the fault persists, proceed to 6.
6. Check whether the power supply of the cabinet is normal.
   • If the power supply of the cabinet is normal, go to 8.
   • If the power supply of the cabinet is abnormal, check the device supplying power and enable this device to supply power in the normal state. Then, proceed to 7.
7. Check whether the fault is rectified.
   • If the fault is rectified, go to 11.
   • If the fault persists, proceed to 8.
8. Replace the original service board, and then check whether the new service board can start normally.
   • If the new service board can start normally, it indicates that service board is faulty. In this case, replace the original service board with a new one. Then, go to 11.
   • If the new service board cannot start normally, proceed to 9.
9. In the diagnosis mode, run the display reset-record command.
10. The fault is rectified.