Issue Description
Ethernet configuration missing in NMS, already configured
at both site. However, when do testing end to end, no faulty alarm at
test gear. The services still exist, if not, test gear will show faulty
alarm.
Alarm Information
No Alarm.
Handling Process
1, Current version U2000 V1R3C00SPC100 is upgrading to
V1R5C00SPC600 as recommended by R&D.
2, After NMS restart, all Ethernet configurations appear normally.
2, After NMS restart, all Ethernet configurations appear normally.
Root Cause
1, Configuration
not seen at NMS, but when test it normal, mean at NE side services were normal.2, Services only cannot see at NMS side, mean problem probably related to NMS.
3, NE can login and communicate normally, means NMS and NE can communicate normally.
4, Collect data and send to R&D.
5, Feedback from R&D, probably the current NMS version have some bug which cannot support some features of NE or the version of NE and NMS may not compatible. R&D recommended version V1R5C00SPC600 to upgrade.
Suggestions
1, for new version of NE, always uses the latest NMS
version to avoid some operations and monitoring failure.
2, V1R5C00SPC600 version is the latest recommended by R&D to use.
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